2021 Guide to VoIP phones for the home and office

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VoIP stands for Voice over Internet Protocol. Put simply, a VoIP phone system sends calls over an internet connection rather than phone lines. VoIP is fast becoming the popular phone choice for organisations in 2021. Why is it so popular? VoIP supports organisations to work anywhere; it’s flexible, scalable and comes packed full of features that you can’t get over traditional lines. There are lots of VoIP handset options to choose from. Handsets have a variety of features that may be  perfect for one organisation but won’t be right for others. We’ve written this time-saving guide to help you pick the best VoIP phone handsets for your organisation.  


Before we take a look at VoIP handsets you need to consider these 4 areas:


  • VoIP Phone Cost
  • Features
  • Connectivity
  • VoIP Compatibility 


VoIP Phone Cost

What is your handset budget? There’s lots of VoIP phone handsets on the market so you need to decide on how much you’d like to spend. This decision is usually based around functionality. There’s no need to splash out on a top-of-the-range handset if you only need limited functionality. You can expect to pay anywhere between £40-£400 for a VoIP handset. Many VoIP providers can offer free VoIP handsets within call bundles.  



What functionality does your handset need? Most handsets have basic features like dialling,  routing and transferring calls. More premium models allow you to hold conference calls or they can even stream video calls on the handset itself!  



Connectivity is a key factor when choosing a VoIP handset. VoIP handsets can offer different  connectivity like Wi-Fi, Ethernet or even Bluetooth. Wi-Fi VoIP handsets are perfect for users that need cordless or hands-free headsets instead of fixed desk phones 


VoIP Compatibility

Broadly speaking the majority of VoIP phones are compatible with most VoIP providers. However, there are exceptions. A few VoIP phone systems will only be compatible with specific VoIP phone handsets. It’s worth asking about this when you are choosing a VoIP provider. 


Now, let’s take a look at our favourite VoIP phone handsets for 2021: 


  • Grandstream GRP2612 
  • Grandstream GRP2613 
  • Grandstream GRP2615 

Grandstream GRP2612

The Grandstream GRP2612 is one of the best Wi-Fi handsets out there. It offers wireless and wired connectivity. It is the cost-effective option but this doesn’t mean that you miss out on features.  

GRP2612 2021 Guide to buying VoIP Phones
  • 2-line carrier 
  • Sleek design 
  • Logo customisation 
  • HD audio 
  • 16 BLF keys 

Grandstream GRP2613

The Grandstream GRP2613 is a step up from the GRP2612. It offers more functionality yet still keeps it’s sleek and easy-to-use design. It is a functional and mid-level handset perfect to support busy employees. The network connection for the GRP2613 is up to 1 Gigabit. It’s worth noting that  increasingly, office LAN’s are Gigabit and require Gigabit phones. 

GRP2613 2021 Guide to buying VoIP Phones
  • 3-line carrier 
  • Dual switched autosensing 
  • Logo customisation 
  • HD audio 
  • 24 BLF keys 
  • Gigabit network connection 

Grandstream GRP2615

The Grandstream GRP2615 is a high-end, 10-line carrier-grade IP phone. This VoIP handset is perfectly suited to employees who place a high volume of calls.  

GRP2615 2021 Guide to buying VoIP Phones
  • 10-line carrier 
  • Blue Tooth 
  • Wi-Fi 
  • Logo customisation 
  • HD audio 
  • 40 BLF keys 
  • Gigabit network connection 

We understand that choosing the right VoIP handset can be a headache. We hope that you found this guide helpful. However, you may have some more questions that we haven’t answered. One of our team members will be happy to help you. You can contact us by calling 08000 11 64 34 or by using the email form below.  

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