Hello Telecom’s dedicated support team is available to all customers, between 8:30am and 5:00pm Monday to Friday to deal with any issues, including service problems, information on how to use our services and to place new orders.

Additionally, support is available 24 hours a day for urgent, service-affecting faults. This can be accessed by calling our main number and following the prompts to be connected to our on-call engineer. This out-of-hours service is ONLY available for service affecting faults.

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Contrex Platform Login

For all VoIP Telephony customers, please click to access the Contrex Administration Portal.

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Partner Login

For all Resellers and Dealers, please click to login to our Partner Portal.