We are able port any numbers to the Contrex platform where the range holder of the number is a BT IP Exchange customer.
Contrex is hosted in carrier grade data centres, with redundant power feeds and multiple carrier fibre connections.
Contrex supports a wide variety of services:
Hosted Telephony (IP Contrex)
Number Translation Services (NTS)
Contact Centre solutions
Bespoke network services
Hello Telecom’s Fraud Monitoring and Detection system continually watches over the Contrex platform, checking for unusual call patterns and proactively alerting and suspending customer accounts when needed.
Contrex utilises SIP, where all information between a handset or alternative end point and the Contrex platform is encrypted. In addition, we recommend all customers utilise a VoIP Optimised Connectivity circuit to connect to Contrex. These circuits run over a VPN, which provides an additional level of security.