Technology

We’ve developed our own cloud-based, value-added services platform called Evonex. The technology behind our services is the reason we win awards, making Evonex one of the most popular business cloud telephony platforms in the UK.

Hello Telecom Award Winning UK VoIP phone systems

Say Hello to Evonex

Evonex utilises a highly scalable, distributed architecture which is fully resilient and can be used by organisations of all sizes. Interconnected with a number of tier 1 carriers (including BT), Evonex has access to a full suite of UK telephone numbers that have been assigned to Hello Telecom by Ofcom, as well as international numbers through partner organisations.

We are able port any numbers to the Evonex platform where the range holder of the number is a BT IP Exchange customer.

Evonex is hosted in carrier grade data centres, with redundant power feeds and multiple carrier fibre connections.

Contrex supports a wide variety of services:

Hosted Telephony (IP Contrex)

Number Translation Services (NTS)

SIP Trunks

Call Recording

Contact Centre solutions

Bespoke network services

View Evonex Product Brochure

One Platform, Multiple Applications
How does a VoIP phone system work
Simple Online Management

Evonex provides the user with a fully functional web portal to manage the services that the platform supports, as well as a multi-tiered distribution partner management system. The Evonex platform and web portal can be completely white-labelled for our reseller partners and their resellers.

Leave Security to us

As with any cloud-based service, security is of the utmost importance. The Evonex platform sits behind hardware firewalls that are managed by the Hello Telecom Technical Team.

Hello Telecom’s Fraud Monitoring and Detection system continually watches over the Evonex platform, checking for unusual call patterns and proactively alerting and suspending customer accounts when needed.

Evonex utilises SIP, where all information between a handset or alternative end point and the Evonex platform is encrypted. In addition, we recommend all customers utilise a VoIP Optimised Connectivity circuit to connect to Evonex. These circuits run over a VPN, which provides an additional level of security.

Evonex is continually evolving to meet the demands of today’s Communications marketplace

If you’d like more information on the technology behind our services, contact us today.

Become a Partner

08000 11 64 34

Sales@hello-telecom.co.uk