It’s been a tricky time for businesses in 2020 and 2021. Coronavirus has changed how businesses operate. No longer can businesses have face-to-face meetings or work safely from the office. Coronavirus has forced businesses to change how they communicate. When the lockdown happened, UK businesses were forced to quickly implement ad hoc communication solutions to allow staff to safely communicate from home. Now that we enter a new year, businesses can now review their temporary communication solutions. Many businesses are choosing to implement a VoIP phone system due to its flexibility; it allows businesses to be prepared for every eventuality.
2021 Working Landscape
Before we look at business VoIP phone systems, it’s important to consider the working landscape in 2021. We need to understand how businesses will operate post Covid. With the planned roll out of the vaccine many businesses are looking forward to returning to the office. However, many experts disagree. Experts argue that we won’t all go back to the office. They predict that Covid has changed the way we work forever. This notion is backed up by employee statistic studies. Studies show that more than half of Britons would like to work from home more often after the Covid crisis and around a third say the ability to work at home will be a factor when they next seek a new job. Many savvy companies are now planning to make remote working a permanent business model. In 2021 it’s important that businesses implement a VoIP phone system that supports office and remote working employees.
Eventuality: “My employees need to split their time between the office and home”
Unlike a traditional phone system, a VoIP phone system can be used in, around and out of the office. This allows employees to continue to communicate and collaborate anywhere. This is because VoIP runs over an internet connection rather than traditional fixed location phone lines.
Eventuality: “I need to add users to my phone system as my business grows”
Making changes to a business VoIP phone system is quick compared with traditional phone systems. VoIP allows you to add and remove users easily so businesses never pay for empty accounts.
Eventuality: “I need to hold private meetings with remote working employees”
A VoIP phone system can hold secure phone meetings using call Conference Rooms. This secure call space allows employees to hold meetings where they can easily communicate and collaborate on projects together.
Eventuality: “In order to manage effectively, I need to be able to monitor users remotely”
Our Business VoIP phone system has a central management tool called Desktop. Desktop allows chosen users to: monitor current calls, view call histories, listen to voicemails and more. Desktop is the perfect tool for managers or directors who need to oversee remote working employee calls.
Eventuality: “My phone system may need to change in a few months’ time, depending on if we return to the office”
A VoIP phone system a very flexible. This means it can be amended quickly to reflect your business requirements. Changes can be made quickly to support new locations, users or features. When your business is ready to return to the office; your VoIP phone system will be able to support this move instantly.
The flexibility within a VoIP phone system allows businesses to be prepared for every eventuality. This is because changes to a VoIP phone system can be made instantly. This allows businesses using VoIP to be one step ahead and ready for every eventuality.
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Want to Learn More about Business VoIP?
With many VoIP solutions available, we suggest that you contact us for more information or advice. We’re happy to discuss our VoIP solutions with you. You can contact us using the email form below or by calling us on 08000 11 64 34.