Hosted Business Telephony

Hello Telecom Cloud
Hello delivers its Hosted Business Telephony solution using Contrex, our cloud-based telephony platform. The solution is fully functional and flexible enough to meet the needs of a wide range of businesses, from a one person organisation, through to larger corporates. The Hosted Telephony service is fully managed and supported by Hello Telecom in return for a monthly fee per user.

Excellent Voice Quality

With Hosted Business Telephony from Hello Telecom the call quality and performance is the same as it is across the ISDN phone network, with the added benefits of additional features and control, provided by our Next Generation Network and cloud-based management portal. To ensure a high level of voice quality, Hello Telecom recommends all customers utilise a Voice Optimised Connectivity circuit to connect to Contrex.

Hosted Business Telephony Benefits
•  Choose any UK landline phone number

•  Marketing numbers (03**/08**)

•  International numbers available for many locations

•  Keep your existing phone number(s)

Unified Messaging
•  Fax-to-email

•  Voicemail to email

•  Enhanced voicemail

Inbound Call Routing
•  Time-of-day routing

•  Auto-attendants

•  Call queues

•  Hunt groups

•  Flexible divert options

Value Added Features
•  Management portal

•  Secure (FCA compliant) call recording

•  Supervisor wall boards

•  Hot desk capabilities

•  CRM integration

•  Contact directories

•  Conference rooms

Click to download the Hosted Business Telephony product sheet


Contact us today to find out more