VoIP built for Multi-Academy Trusts
We have designed a VoIP phone system that is focused on the needs of Multi-Academy Trusts. It introduces the ability to unify a group of previously unconnected academies by integrating their communications and interactions to lower costs and enhance performance.
VoIP for Multi-Academy Trusts provides each school with a centralised and cost-effective phone service. A VoIP phone system utilises your existing internet to carry phone calls instead of using expensive traditional phone lines. VoIP comes with a host of new features that will improve productivity and ease safety concerns across your Trust.
VoIP benefits for Multi-Academy Trusts
We have built our academy VoIP phone system for Trust schools, this means we have identified and developed powerful features that gives your Trust control, compliance and flexibility. Here are a few of the benefits below.
Trust Wide Cost Savings
With our academy VoIP phone system you’ll experience substantial cost savings across your Trust. This is because calls are made using an internet connection. This means that there are no substantial initial hardware costs and you avoid paying for expensive phone lines.
Gain control over your schools phone system. We will give you the tools so you can manage it. This eliminates the need for costly third-party engineers to visit your school sites, saving you time and money. Our support team is always available to assist you with any changes.
Free calls between Trust sites
We understand that you have to make a lot of calls between Trust schools. That’s why we don’t charge you for making calls to one another!
Flexible and Scalable
Our VoIP school phone system grows with your Trust. Installation is simple and quick. This means that you’re able to add extensions or features as and when you need to. VoIP has all of the features that your MAT could need, including advanced call routing. You are able to setup a centralised, or multiple connected receptions across your MAT.
Using a simple application, you’re able to monitor every call made within your Trust. You can view who is on the phone, view past calls, access a directory and listen to Trust voicemails.
Trust Wide Dial Plan
We can provide you with a Trust wide dial plan. Extension numbers can easily be set up to specify different job roles within your Trust. For example, dialling 05 at the end of an extension will mean you’re dialling a Head Teacher.
Keep Existing Numbers
We understand the importance of keeping your existing numbers which is why we ensure that you don’t need to change your phone numbers.
We give the best support to our customers. In the unlikely event that a fault occurs you can call us on our 24hr support line or we can deploy an onsite engineer to your Trust.
“Alice presented us with a fantastic business case showing that we could make great savings across the trust, I had a great deal of confidence in the knowledge shown by Hello, they understood better than most companies about our needs as an educational establishment”
Tony Cartwright, Systems Manager
Sutton Road Primary School
“We have seen a number of cost savings from Hello Telecom in the form of: Low Initial setup cost, no on-going line rental, reduced call costs, free calls between sites. The support from Hello Telecom is excellent, with nothing too much trouble and much easier to get hold of than our previous supplier”
Alan Hughes, Operations Leader
Headlands C.E School
“We now have a system that actually works! Its setup exactly the way we want it to be and having the BLF and DDI has been a brilliant addition for our work flow. The times I have needed to contact your support team have been dealt with promptly and resolved within the same day. Bonus is that it’s also cheaper than our last supplier and uses better hardware”
Daryl Lievesley, Head of IT
“I’ve dealt with many IT companies over the years and Hello Telecom are one of the best I’ve worked with. Mike and I commented a few times that we had total confidence in the implementation by Hello Telecom”
Mr. M. Evans and Mr. S. Mclaughlin
John Hunt Primary & Secondary School
“I discovered we could have a complete new phone system and better more reliable broadband for cheaper that we were previously paying” “We can even route calls, after 4:30pm calls go straight to our school closed message until 8:00 am”
VoIP for Multi-Academy Trust Features
As educational experts, we have built features within our VoIP technology that supercharges your Trust’s productivity, safety and management. Here are a few examples below. For a more detailed explanation of the features, as well as additional elements of the service, click the “Full list of VoIP features” button.
Student Support Lines
Safeguarding a child’s welfare is paramount. That’s why we’ve set up student support lines. They are used by students to record anonymously cases of bullying, express feelings of mental health and other safeguarding topics.
Staff Emergency Broadcasts
It’s critical that staff can contact one another quickly and directly, especially if emergencies occur. We have developed a school wide paging system that broadcasts announcements directly to staff members.
You can optionally record calls and safely store them. This ensures important or sensitive calls can be stored and played back if required.
Handsets in every Classroom
We are able to fit every classroom with a VoIP phone. This ensures that students never need to be left alone in an emergency situation.
We can set up menu systems which directs callers to the right departments. For example, dial 1 for Absence, dial 2 for enquiries.
Voicemail to Email
Automatically convert any voicemails into an email attachment.
Staff Conference Calls
We can set up virtual conference call rooms where you can host staff meetings in a secure and recorded space.
Time Of Day Routing
Set up different routing options for where calls get sent to based on the time of day or school holidays.
With many Multi Academy Trust VoIP solutions available, we suggest that you contact us for more information or advice. We’re happy to discuss our solutions with you.
You can contact us using the email form below or by calling us on 0115 852 6600.