Please find sources of useful information and links below. If these sources do not satisfy your enquiry please contact us by email by clicking here or by phone on 0115 852 6600.
Normal support hours are 9:00 am till 5:00 pm Monday to Friday. However, support is available 24 hours a day for urgent, service affecting faults. This can be accessed by calling our main number and following the prompts to be connected to our on-call engineer. This out-of-hours service is ONLY available for service affecting faults.
Frequently Asked Questions
Please find various support resources in this area including our frequently updated FAQ.