Originally established as a switchless reseller business in 2002, Hello Telecom moved into Hosted Voice services with their first VoIP offering in 2004, as a white-label reseller.
As pioneers in cloud-based hosted services, Hello Telecom developed its own carrier-grade, cloud-based communications platform called Contrex, which now supports a complete set of communication solutions. Contrex won ITSPA Best VoIP Vertical Solutions in 2019 and ITSPA Best Business ITSP Awards in both 2015 and 2017. Contrex continues to be one of the most popular business VoIP platforms in the UK.
We’ve invested heavily in technology since the beginning and continue to do so today, ensuring our resellers can always keep ahead of their competition. Owning all of our key infrastructure means we have the flexibility to add new features based on customer demand, rather than when a platform vendor wants to add them.
In addition, all of our services are backed up by our dedicated support team, who are on hand to deal with issues, including service problems, information on how to use our services and to place new orders – ultimately making reselling our products as easy possible.