VoIP benefits in small businesses

Implementing the right technology into your business is critical, you’re a small business and need a quick and efficient phone system that will enhance the everyday running of your business. Ultimately on the market today, you really only have two choices, either you choose a traditional phone system, or you opt for a hosted solution. In this article we will discuss why choosing a hosted solution over a traditional system is the smarter choice for smaller businesses.


Increased Flexibility 

VoIP systems allow for increased flexibility. Ina smaller business the role of a staff member may vary daily, this may mean that their working location changes too. Some days they may need to be office based and the next day they may need to travel or work remotely. A hosted solution allows you to work professionally wherever you may be. VoIP allows you to link employee home numbers with office numbers and even mobile phones without compromising on features. This means that when a customer is trying to reach you all the numbers will ring, ensuring that important calls are never missed.


Quick Installation time and Maintenance 

Setting up traditional fixed communications demands a lot of time and often comes with high installation costs. They can also come with pricey adjustments and maintenance costs. Adding extensions to traditional phone systems often requires an outside vendor who’s familiar with your phone setup and office to come out and fix or rewire the system. This maintenance costs soon add up and can take crucial working hours to resolve. A hosted solution however has much lower maintenance costs and installation time. Adding users can be as simple as pressing a few buttons. Hosted telephony providers also have the technology to accommodate for a mobile workforce. Installing this technology couldn’t be simpler or faster, in most cases like Hello’s all that is required is to simply slot a SIM into any major mobile device and go.


Feature Rich 

A VoIP system is full of feature that are simply inaccessible with traditional phone lines. One area to highlight particularly is it’s conferencing and meeting capabilities. This means that even a small business can host international meeting and conferences with ease. For most companies, all they need is hardware with a microphone, speaker and webcam capabilities. Other great features of VoIP which prove to be critical to businesses include CRM integration, conference rooms, time of day routing, hunt groups, auto attendants and a lot more.


Cost Effective 

Put simply, moving to a hosted solution is cost effective and can save your business money regardless on the size. This is because the installation and maintenance costs can be kept minimal. A hosted solution also means that you avoid paying costly traditional phone line bills. This is because you place calls over competitively priced internet connectivity instead.


Future Proof

Moving to VoIP is an important decision as it means that you will be future proofing your communication. You may not be aware but ISDN phone lines will be ceasing as of 2025. This may seem like a long way away however we urge you to start considering a hosted solution now to ensure that you have time to find a solution that works best for your business. Want to find out more about what VoIP can offer you? We are on hand to talk and answer any questions that you may have.

Call us on 0800 205 5500 or email us at sales@hello-telecom.co.uk