The worlds mobile workforce is increasing. Research states that by the end of the decade 42% of the global workforce will be mobile, but can we expect the same movement in the UK? The face of business has changed rapidly over that last five years. A survey on 300 small and medium businesses revealed that 91% of firms had at least one employee working from home, the other 19% had 50% of their employees working remotely, away from the office.
This means that businesses are needing to prepare for effective remote working without compromising on quality. Luckily advancements in cloud and mobile technologies are providing solutions to businesses that surpass traditional fixed communication. It’s vital that businesses start to implement a unified communications solution in order to adapt to the changing workforce, but are you aware of what mobility will mean for your business and how it will transform your company?
Implementing a mobile solution means that you will experience unprecedented connectivity between employees, vendors and customers. Mobile users gain the ability to work from any location, ensuring productivity is maximised as a full range of traditional phone line features are available out of the office. This includes critical features such as hunt groups, extension twinning and call routing. This allows for multiple devices to be connected together with your mobile. If a customer calls your office phone but there’s not answer the call will be automatically directed to your mobile. This means your business won’t be held back by outdated technology, those crucial calls are now able to be answered even on the move.
Quick Installation Time and Maintenance
Setting up traditional fixed communications demands a lot of time and often comes with high installation costs. They can also come with pricey adjustments and maintenance costs. Adding extensions to traditional phone systems often requires an outside vendor who’s familiar with your phone setup and office to come out and fix or even rewire the system. The maintenance costs soon add up and can steal crucial working hours to resolve. A hosted solution by comparison has much lower maintenance and installation time. Adding users can be as simple as pressing a few buttons. Hosted telephony providers also have the technology to accommodate for a mobile workforce. Installing this technology couldn’t be simpler or faster, in most cases like Hello’s all that is required is to simply slot a SIM into any major mobile device and go.
Ease with meeting compliancy regulations
As more regulations come to fruition you need a phone system that’s able to adapt to the changes. Many traditional phone systems are becoming outdated and don’t offer features that are critical to becoming compliant in many industries. One relevant feature that’s crucial to many businesses at the moment is call recording. Regulations such as MiFID II states that you have to record and store all business calls for five years. Many traditional phone systems simply cannot do this. Luckily many hosted solutions are forward thinking and are constantly developing to meet many compliancy regulations. Here at Hello we provide innovative features through our mobile solutions, allowing you to stay compliant even if you are out of the office.
As the workforce becomes more mobile we advise you start looking at a telephony solution that can adapt to the future. Here at Hello we can offer any advice that you may have in regards to this change. If you would like to learn more about our mobile solution click here.